Privacy Policy

Decion Technologies ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website at deciontech.com, interact with our AI voice agent, or engage our services.

When you interact with us, you may provide: your name and contact information (email, phone number, company name); information about your business and automation needs shared through our contact forms or voice agent. We may also use an AI voice agent (Ava) for phone interactions, which collects conversation transcripts and information about your business needs.

We use the information we collect to respond to your inquiries, deliver and improve our services, analyze website usage, and protect against fraud.

We do not sell your personal information to third parties.

We use trusted third-party services to help operate our business, including Vapi for AI voice functionality, HubSpot for CRM, Stripe for payments, and Google Analytics. These services have their own privacy policies.

We retain personal information for as long as necessary to fulfill the purposes described in this policy. For prospective clients, we typically retain inquiry information for up to 24 months. For active clients, we retain project records for 7 years for financial purposes.

We implement reasonable security measures including encryption of sensitive data and secure access controls. However, no method of transmission over the internet is 100% secure.

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your information. Contact us using the information below to exercise these rights.

If you have questions about this Privacy Policy, please contact us:

Decion Technologies LLC Email: info@deciontech.com Website: https://deciontech.com